Support
If you're looking for the place to login to your account, then click
here and look no further.
I offer plenty of hands on support. You have lots of ways to find the help
you need.
Here are some of the ways you can get help, and information:
- Quick
Install videos - online tutorials for quick installation
- Configuration
info - Tips on what the different configuration options mean
- Knowledge
Base - This is where most of your "how to" questions can be
answered
- Frequently
Asked Questions - These are mostly pre-sale questions, but never hurts
to look.
- Troubleshooting
- The latest tips for getting your software installed quickly.
- Ultimate Form
Mail support forum - I personally answer every request for help. Please
be kind with my time by searching just a bit for the answer before posting
a new one. 99.9% of the questions have been asked before. That said, I'm more
than happy to help.
- Zip file issues - rare, but
every now and then a bug with Windows XP causes some issues with deleting
files.
Plus... you can pay me to install Ultimate
Form Mail for you. A great solution if you're short on time and just want
it done fast.
Support Desk
You can send a "no account, no login required" support ticket to
me at:
http://www.jackborn.com/support/
This support desk also has online video tutorials and a knowledge base. I can
access it any time of day or night and it prevents me from overlooking your
support request.
Please (1) read the knowledge
base articles and (2) view the tutorial
videos and (3) search in the online forums before sending
me a ticket. Thank you in advance.
Do NOT send me email (even if you know what it is)
because it will get lost in the hundreds I get every day, and we'll both lose.
Testimonials: click to see
Your script KILLS other form submission scripts.
When I was doing my research a while back… I was actually talking to my
brother about coding our own form submission script that logs to a database.
But then I found yours.
Derrick Delliquadri
Invisionsoft.com
Hi Jack
Just wanted to let you know that Ultimate Form is the biz! It’s the
only form that does everything I need - and securely. Will be in touch
soon as I’ll be purchasing my fifth licence shortly
Huw Davies
ebme.co.uk
With every new client I have built web sites for,
I have included your UFMail script. It has only heightened the level
of professionalism I offer to my clients.
Jason Verburg
Point Creative, Inc.
pointcreative.net
After searching the internet and trying out dozens
of form mail scripts, I was relieved to finally come across Ultimate Form
Mail. This script does everything I need it to, is easy to use, and
comes at a remarkable price. Thank you!
Troy Mumm
Third Sun Productions
Nice response time! Great product, by
the way. I’m sure I’ll be ordering more as projects come in. Thanks!
Jamie Hutto
Concentric Design & Consulting
concentricdesign.cc
One of the things that you learn when setting
up a new website is to make sure that you set up a mail reply option that
minimizes spam. The Ultimate Form Mail program is great for accomplishing
this.
Richard J N
siteometrics.com
We use Ultimate Form Mail for our clients, throughout
North America, who require an automated form processing solution. Ultimate
Form Mail is a rock solid solution and we get great, timely, support.
Garry Brownrigg, President
SohoPortal.com
sohoportal.com
Your script... is simply excellent. Easy
to implement, full-featured, and exactly what was needed for my application.
Kudos! on an incredibly well done piece of work.
Robb St. Lawrence
philodeme.com
...I love you. Your php script that sends attachments
is about the 10th one I have tried and the only one that has worked properly,
and it only took me 5 minutes to configure it to work with my existing
form. Thank you so much.
Shannon Butler
I have been using the Ultimate Form Mail script
for my web business and would be happy to recommend it. The script works
very well and is able to be adapted to the look of your website with a minimal
amount of HTML coding. As a novice in the world of php scripting I was
pleasantly surprised at the ease of using the script. The readme file
contains all the information you need to be successful in placing the form
on your web pages.
Thanks Jack!
Sherie McManaman
Country Tubes N'Stuff
lightshines.net