This page is under construction but will be completed later today (12/12/06)
Trouble Shooting Guide
"Ultimate Form Mail redirects to the 'thanks' page, but no email
is sent"
More than likely, this means that your server is set up in a way that currently
prevents Ultimate Form Mail to access the email resources.
The first thing to try is to change the configuration file (controls.php) so
that you try one of the other three options for sending email. Ultimate Form
Mail gives you four ways to send email through your server:
- Native PHP mail() function
- SMTP
- sendmail
- qmail
The default setting is to use the native PHP mail() function. However, some
web hosting companies disable this resource on their servers for security reasons.
I suggest you try SMTP next.
The trick with SMTP is that some hosts will add extra security to their servers
that force you to add more information to your scripts: host, username, and
password. There is a spot for this in the controls.php file. If your host requires
authorization for access to the server's email resources then you simply have
to ask them what your username, password, and smtp host should be.
"Ultimate Form Mail sends the emails but doesn't redirect to the
'thanks' page"
Something in your configuration is sending output to your visitor's browser
before Ultimate Form Mail can tell the browser to redirect to the 'thanks' page.
More than likely, you have an extra line break or space at the beginning or
end of controls.php
Some text editors make it difficutl to see if you extra characters or extra
line breaks. So look carefully.
If you're stuck, I can give you two more suggestions. One is more of a quick-fix.
If you're in a hurry, you can add this at the beginning of controls.php and
give it a shot:
ob_start();
This PHP function starts the output buffering so that the order of your output
doesn't have to be "correct".
The other method is more tedious but is probably better for your site in the
long run.
[link to bug hunting]
"Sometimes I get unwanted email and junk messages (spam) sent
through my web forms"
Welcome to the world of website ownership!
I have a few tips that will cut down on your spam significantly but here is
a simple fact:
If someone manually visits your website and decides to send you what you consider
spam, nothing in the world will stop it.
Testimonials: click to see
Your script KILLS other form submission scripts.
When I was doing my research a while back… I was actually talking to my
brother about coding our own form submission script that logs to a database.
But then I found yours.
Derrick Delliquadri
Invisionsoft.com
Hi Jack
Just wanted to let you know that Ultimate Form is the biz! It’s the
only form that does everything I need - and securely. Will be in touch
soon as I’ll be purchasing my fifth licence shortly
Huw Davies
ebme.co.uk
With every new client I have built web sites for,
I have included your UFMail script. It has only heightened the level
of professionalism I offer to my clients.
Jason Verburg
Point Creative, Inc.
pointcreative.net
After searching the internet and trying out dozens
of form mail scripts, I was relieved to finally come across Ultimate Form
Mail. This script does everything I need it to, is easy to use, and
comes at a remarkable price. Thank you!
Troy Mumm
Third Sun Productions
Nice response time! Great product, by
the way. I’m sure I’ll be ordering more as projects come in. Thanks!
Jamie Hutto
Concentric Design & Consulting
concentricdesign.cc
One of the things that you learn when setting
up a new website is to make sure that you set up a mail reply option that
minimizes spam. The Ultimate Form Mail program is great for accomplishing
this.
Richard J Nason
siteometrics.com
We use Ultimate Form Mail for our clients, throughout
North America, who require an automated form processing solution. Ultimate
Form Mail is a rock solid solution and we get great, timely, support.
Garry Brownrigg, President
SohoPortal.com
sohoportal.com
Your script... is simply excellent. Easy
to implement, full-featured, and exactly what was needed for my application.
Kudos! on an incredibly well done piece of work.
Robb St. Lawrence
philodeme.com
...I love you. Your php script that sends attachments
is about the 10th one I have tried and the only one that has worked properly,
and it only took me 5 minutes to configure it to work with my existing
form. Thank you so much.
Shannon Butler
I have been using the Ultimate Form Mail script
for my web business and would be happy to recommend it. The script works
very well and is able to be adapted to the look of your website with a minimal
amount of HTML coding. As a novice in the world of php scripting I was
pleasantly surprised at the ease of using the script. The readme file
contains all the information you need to be successful in placing the form
on your web pages.
Thanks Jack!
Sherie McManaman
Country Tubes N'Stuff
lightshines.net