FAQs

"How much does this cost?"

The more Ultimate Form Mail licenses you purchase, the less you pay per license. In fact, you can get your cost per license down below $1 per license if you take advantage of the special promo code offer.

If you are only running one website and you will never, ever need another license again, then your investment will be about $29 for one basic license on one website.

But most of my clients find that they need several licenses. If you're going to buy more than a handful, then your best bet is to use the promo code to cut your costs dramatically. You'll probably never need to purchase another license again... ever.

"Is it hosted or do I install it on my own server?"

Ultimate Form Mail is written in PHP and you upload it to your own web server.

The process is very easy. It's the same process you use to upload html to your website (FTP).

"What if I'm completely new to this... Will I be able to install your software without any headache?"

If you've never heard of the term FTP before, then you might find yourself wondering how you're going to get the files uploaded and installed. If you don't have the time or interest in installing Ultimate Form Mail then you should consider paying me to install a license for you.

If you're familiar with FTP or you are willing to learn and you can follow instructions, then my documentation will walk you through the process.

"What's required on my server?"

You need to have PHP version 4.3 or higher and the ability to have software on your server send out emails. 99% of website servers will be able to run Ultimate Form Mail without any problem whatsoever.

But you can download the 15 day trial version of Ultimate Form Mail and give it a shot to see how it works.

Ideally you would also have MySQL databases if you want to purchase the Pro version of my software and store all of your web form contact data in a database.

"What makes your software special? Why should I buy from you?"

I could go on and on about why you should buy Ultimate Form Mail, but I'll try to keep it to the main points:

• Super secure - your email address is safe and spammers are not going to be able to abuse your website and get you in hot water with your website hosting company (and the spam blacklists)
• Extra anti-spam measures - 99% of automated spam is stopped before it even begins. This is an extra security setting you turn on.
• Multiple levels of spam screening and safety - you can control how much spam protection you want by turning protection measures on and off in the configuration
• Bells and whistles no one else has thought of - reply with attachments, post to third party newsletter services like Aweber, simple but powerful email templates, and more.
• You're buying from a person - I'm a programmer making my living with various projects on the internet, probably similar to you. When you buy Ultimate Form Mail you're buying from Jack Born, not a faceless corporation.
• I stand behind my product - You get a full feature 15 day trial to test it out, 90 days after purchase to change your mind, and $5 extra if you request a refund. In three years of selling Ultimate Form Mail I've only been asked for a refund twice. I gave those refunds quickly, but I also believe in my product 100%
• Hundreds of people like you have already purchased - Just see what others have said about me, my product, and my level of service. Read the testimonials for Ultimate Form Mail.

"What if I purchase Ultimate Form Mail and change my mind later?"

You're covered by a 90 day better than money back guarantee. You'll get your money back plus $5 extra as a way of saying thanks for giving my software a shot.

Hopefully the trial version will give you all the information you need when you try it before you buy it.

"What if I get stuck or confused? What if there's a feature I don't understand?"

I have a support ticket desk (with no account require) and a support forum where I personally answer every question. You get to hear straight from me, the guy that created the software.

Coming soon, there will also be a ticket system for support tickets.

I also offer an installation service you can purchase. I'll install the software and send you an email when I'm done.

"Where can I login to my account?"

Right here

"What if I don't see my question listed here?"

You should go to my support desk and read the knowledge base articles, then do a search in the support forum, and finally, you can ask your question to me through the no-account-required support desk.

Testimonials: click to see